A total refund will be given when a course does not start due to insufficient enrolments or is full at the time we receive your enrolment or a Student withdraws 3 days or more prior to the course starting.
A 10% administration charge may be deducted from a course refund if a Student withdraws from a course withing 3 days of the course starting.
No refund will be given should a Student withdraw 24 hours prior to the course starting or once the course has commenced.
If a Student feels that they should receive a full refund, then a submission should be made in writing to the Community Education Coordinators for consideration by email or post.
No refunds or transfers for ESOL who have ‘Student Visa’ status.
This policy was reviewed and updated March 2019.