Enrolments can be submitted by:

Visiting the Adult and Community Education Office at Glenfield College between 9am & 5:00pm, Monday to Friday during term time, or by prior arrangement.

Submitting a completed form on this website if paying by Credit Card, Online Banking or Cash/EFTPOS.

Acceptance

You will be notified, by email, acknowledging receipt of your enrolment. However, if the course you have applied for is either full or cancelled then we will contact you to let you know. Cancelled courses will be notified to you at least 3 days prior to the course commencing, by text and email. Please ensure you provide your mobile number to allow for prompt communication from our office.

Enrolment Fee

This is stated with each course description and may be paid online, in person at the ACE office or by internet banking. Our bank account details will be mailed to you after you have submitted your enrolment. All fees quoted include G.S.T. You will not be charged for your course until we can guarantee the course has sufficient enrolments to proceed. Once we have processed your payment, you will be sent a GST receipt by email and a hard copy given to you on the first day of your course.

Public Holidays

There are no classes held on a public holiday, except by prior agreement between the tutor and all learners in the course. Any sessions which fall on a public holiday or during a long weekend due to an oversight on our part will be postponed to the next working day or following weekend unless prior arrangement with the tutor has been made.

Refund Policy

Enrolments cannot be transferred to another person should the original student not wish to take the course for which they have enrolled.

A 50% administration charge will be deducted from each course payment if a student withdraws between the time of enrolment and more than five (5) or fewer working days before a course starts.

No refund will be given in the following situations:
– Once a class has started
– If a student leaves before the course finishes or takes time off during the course.

ESOL Students: We reserve the right to remove a student from a class if the student does not attend a class for a period of 10 consecutive days without informing the office as to the reason. In this situation, no refund will be issued.

It is our school policy that all refunds be processed by cheque or internet banking transfer. If a refund via internet banking is requested, you must send an email to the Director with your full name and bank account number.

It is our policy to process all refunds at the end of the school term, unless otherwise agreed between yourself and the ACE Director. Refunds will only show in your account on a Friday evening and take at least one week to process.

No refunds can be put back onto Credit/EFTPOS cards.